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Context Help

If you feel lost inside our web hosting Control Panel, the very first step you should take is to push the Help button, which is present on each and every page. A pop-up window will open. It comprises in-depth info about all the operations that you can carry out on the page in question. Each popup opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive library of instructional videos illustrating how to use our web hosting Control Panel. They're shot for those of you who want to see how things are getting done rather than just reading articles. In this way, anyone can quickly get to know our Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the answer you need, have a gaze at our comprehensive Frequently Asked Questions database, which contains questions asked by real users and provides real solutions. We constantly update our Frequently Asked Questions database with new questions & answers so as to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ section either, you can get in touch with our excellent team of support engineers available 24/7 and ready to help you with any query. Each support ticket you submit will be replied to in less than 60 minutes (the average trouble ticket response time being about twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 320264

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com