About Us
Being a web hosting customer can be a hard thing - you often have to deal with server outages and an atrocious and slow client care service. To top it all off, you need to sign at least in two admin panels in order to manage your domain names, billing transactions and your website itself. When we established TronLite Web Services, we endeavored to alter all that.
A Pioneering Web Hosting Approach
The Control Panel is the part of the hosting platform that the customers in fact see. And 90 percent of the web hosting suppliers out there use the same Control Panel - cPanel. We, though, look upon cPanel as being old and hard to work with - it simply hinders our work. This is the reason why we took the decision to build another hosting Control Panel - the Hepsia hosting Control Panel. It's new, has a modern look & feel and offers billing, domain name and website administration possibilities, so you can administer all aspects of your web presence from one location. Moreover, it has a drag 'n' drop File Manager, so you won't need to resort to 3rd-party FTP software. Our tests have demonstrated that the Hepsia Control Panel works three times as fast as other web hosting Control Panels! We have also set up a Control Panel demo account - you can check for yourself how the Hepsia Control Panel functions.
A Stable Web Hosting Platform
Your website has to be accessible online. That is the reason why we rely on extremely fast hosting servers driven by the time-proven mix of Linux and Apache. We are also working with 4 state-of-the-art data center facilities where you can host your web site. This allows us to offer a ninety-nine point nine percent uptime guarantee.
A Person-Centric Modus Operandi
Last, but most certainly not least - we are there for you! We have Live Chat agents who are there to reply to all your pre-sale queries and to help you fix small technical issues. We have a top-of-the-line 24/7 customer service. We offer a one-hour ticket response time guarantee, but in most instances our client support team reps reply to support tickets in less than twenty mins!